- Who WE Are
- General Manager
- Store Manager
- Assistant Manager
- Team Lead/Supervisor
- Food Prep/Cook
- Front Customer Officer
About us:
Lakhanpal group of companies (LPG) is a chain of well-established North American and European Food Franchises, i.e. Popeyes, Dairy Queen, and Doner Kebab. LPG operates across Ontario with over 10 stores, with more about to open in times ahead. At LPG, we believe in teamwork and excelling towards success as a group, and reward hard work, contribution, and commitments.
Job Summary
The General Manager will report to the owner of the store and will be responsible for the store’s staff, kitchen /front, and overall operational and management activities. They will ensure that all of the restaurant’s customers are provided with the best customer journey and service experience. As the captain of the ship, they will ensure consistency of food standards, excellent service and maintain the cleanliness and condition of the store. They will be accountable for achieving the store’s sales and profit by maintaining the ideal cost of all the restaurant’s expenses including proper preparation of the weekly roster without sacrificing the customers’ experience. It is the GM’s responsibility to keep the staff motivated and driven, and to create a cheerful professional working environment that will keep our customers wanting to return.
Job Function/ Description
GM will:
-Oversee and manage all areas of operations at the designated Restaurant
-Ensure guest services meet company standards
-Respond efficiently to customer complaints and take appropriate action to solve the problem
-Enforce and ensure the best quality of products possible are served
-Organize and supervise shifts to ensure both staff and customer satisfaction
-Train and develop staff through strong well-organized training and ongoing operational feedback
-Appraise personnel’s performance and provide formal feedback to keep them upbeat and productive
-Estimate consumption, forecast requirements, and maintain stock inventory to ensure product availability and minimum product wastage
-Monitor and ensure compliance with food safety and health & safety rules and regulations
-Control costs and minimize waste to ensure maximum profitability of the restaurant
-Nurture a positive working environment and lead by example
-Lead all financial areas including sales growth, cost management, and profit growth
-Prepare reports at the end of the shift/week, including staff control, food control, and sales
-Create and execute plans for sales, restaurant profit, and staff development and set budgets
-Respond to customer complaints and address the root cause of the problem
-Ensure that all employees adhere to the company uniform standards
-Maintain high standards of quality control, hygiene, and health and safety
Attend any training or meet as and when required by German Doner Kebab or the Franchisee
Monitor daily orders to ensure that stock levels are maintained and orders are placed in a timely manner
At all times promote and follow legal responsibilities and requirements associated with the business
Hire, train, coach, and develop the store management team and hourly crew members to build a highly skilled and productive team
Attract new customers and increase restaurant sales by developing and implementing local, regional, and national marketing promotions and activities, including advertising, public and community relations programs, identifying and evaluating local competitors’ store marketing, evaluating program results, identifying and tracking changing consumer demands
Potential Candidate’s Profile / Job Requirement
-Minimum 3-5 years of restaurant management experience, with responsibility for restaurant profit and loss; previous quick service restaurant experience strongly preferred.
-Work well under pressure-packed situations while maintaining a great attitude
-Comfortable standing for the entire shift and able to lift 50 pounds
-Ability to work in and out of different temperature ranges.
-Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
-Exhibit good manners, proper personal hygiene, and promptness
-Have fun and maintain a positive attitude at all times!
Qualification
-High School Diploma/College Degree or Diploma or above (accommodation to under high school qualification may be given subject to performance in interview and experience history)
Competencies / Skills
-Proven working experience as a Restaurant Manager
-Demonstrated experience in customer service management
-Extensive food knowledge
-Proficiency in English
-Computer literacy and familiarity with restaurant management software
-Proven track record of effectively managing COGS and labor
-Must be ServSafe® certifiable or willing to do online asap after joining
-Excellent track record of coaching and developing employees
Job Summary
We are looking for a positive, energetic employee who is passionate about the Franchise brand and delivering exceptional customer (fan) service. Management roles at our store are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. SM should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our guests/fans. If you are a management professional who is looking for a rewarding and challenging environment, join our team! Our commitment to your continued professional development makes this a great opportunity to build a career with us.
Job Functions/ Description
-Strive to exceed customer expectations and deliver them timely and quality service.
-Develop the restaurant’s business plan by working with the owner and manage restaurant profit & loss to optimize sales and profit.
-Meet or exceed brand standards with competency in inventory and cash controls.
-Hire, train, coach, and develop the store management team and hourly crew members to build a highly skilled and productive team.
-Create and maintain a positive, safe, clean, and inviting environment for all guests/customers and team.
-Ensure that Food Safety is the top training priority in-store operations; role model and enforce safe food handling practices.
-Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success.
-Calmly solve guests’ concerns and embrace the brand’s service recovery standards.
-Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members.
-Attract new customers and increase restaurant sales by developing and implementing local, regional, and national marketing promotions and activities, including advertising, public and community relations programs, identifying and evaluating local competitors’ store marketing, evaluating program results, identifying and tracking changing consumer demands.
-At all times exhibit a genuine passion for excellence.
-Perform other duties as assigned by management.
Potential Candidate’s Profile / Job Requirement
-Minimum 3-5 years of restaurant management experience, with responsibility for restaurant profit and loss; previous quick service restaurant experience strongly preferred.
-Work well under pressure-packed situations while maintaining a great attitude.
-Comfortable standing for the entire shift and able to lift 50 pounds.
-Ability to work in and out of different temperature ranges.
-Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
-Exhibit good manners, proper personal hygiene, and promptness
-Have fun and maintain a positive attitude at all times!
Qualification
High School Diploma/College Degree or Diploma or above (accommodation to under high school qualification may be given subject to performance in interview and experience history)
Competencies / Skills
-Strong hospitality and customer service skills
-Proven track record of effectively managing COGS and labor
-Strong knowledge and application of safe food handling practices
-Must be ServSafe® certifiable
-Excellent track record of coaching and developing employees
-Good verbal and listening communication
Job Summary
We are looking for positive, energetic employees who are passionate about our brand and delivering exceptional customer (fan) service. This role is responsible for managing dining room and kitchen functions too while motivating the team to deliver an excellent fan experience. AM should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our guests/fans. If you are a management professional who is looking for a rewarding and challenging environment, join our team! Our commitment to your continued professional development makes this a great opportunity to build a career with us.
Job Functions/ Descrpition
-Strive to exceed customer expectations and deliver them timely and quality service
-Develop the restaurant’s business plan by working with the owner and manage restaurant profit & loss to optimize sales and profit
-Meet or exceed the brand standards with competency in inventory and cash controls
-Hire, train, coach, and develop the store management team and hourly crew members to build a highly skilled and productive team
-Create and maintain a positive, safe, clean, and inviting environment for all guests/customers and team
-Ensure that Food Safety is the top training priority in-store operations; role model and enforce safe food handling practices
-Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success
-Calmly solve guests’ concerns and embrace the brand’s service recovery standards
-Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
-Attract new customers and increase restaurant sales by developing and implementing local, regional, and national marketing promotions and activities, including advertising, public and community relations programs, identifying and evaluating local competitors’ store marketing, evaluating program results, identifying and tracking changing consumer demands
-At all times exhibit a genuine passion for excellence
-Perform other duties as assigned by management
Potential Candidate’s Profile / Job Requirement
-Minimum 3-5 years of restaurant management experience, with responsibility for restaurant profit and loss; previous quick service restaurant experience strongly preferred.
-Work well under pressure-packed situations while maintaining a great attitude
-Comfortable standing for the entire shift and be able to lift upto 50 pounds
-Ability to work in and out of different temperature ranges.
-Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
-Exhibit good manners, proper personal hygiene, and promptness
-Have fun and maintain a positive attitude at all times!
Qualification
High School Diploma/College Degree or Diploma or above (accommodation to under high school qualification may be given subject to performance in interview and experience history)
Competencies / Skills
-Strong hospitality and customer service skills
-Proven track record of effectively managing COGS (cost of goods sold) and labor
-Strong knowledge and application of safe food handling practices
-Excellent track record of coaching and developing employees
-Good verbal and listening communication
Job Summary
The front counter lead/supervisor will ensure that all guests are being greeted and are presented with possible menus options. Take and deliver orders and ensure other colleagues are doing the same and will also ensure that the sitting area / tables are clean and presentable as per the brand standards. The Lead need to be quick on his/her feet (literally and metaphorically) and have a polite and friendly attitude. Like talking to people and to thrive in a fast-paced workplace environment with the ultimate goal to provide high-quality service that will help franchisee maintain and attract customers.
Job Functions / description
Be an ambassador of the brand and be professional in every aspect of performance
Assist customers with menu navigation and product ingredient questions
Strive to exceed guest expectations and deliver an excellent customer journey through timely and quality service.
Calmly solve concerns and embrace the franchise brand’s service recovery standards
Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
Prepare treat products following restaurant, health, and safety standards and procedures
Create and maintain a positive, safe, clean, and inviting environment for fans and team members
At all times exhibit a genuine passion for excellence
Perform other duties as assigned by management and in absence of SM as acting SM.
Potential Candidate’s Profile / Job Requirement
Communicate positively with guests and co-workers
Work well under pressure during rush hours and act professionally
Comfortable standing for entire shift and able to lift 50 pounds
Practice established food handling procedures and meet any local health regulations
Exhibit good manners, proper personal hygiene and promptness
Have fun and maintain a positive attitude at all times!
Willingness to learn all areas of restaurant operations & work multiple stations
Available to work mornings, evenings, weekends, and holidays.
Comfortable working in a fast-paced environment
Qualification
High School Diploma/College Degree or Diploma or above (accommodation to under high school qualification may be given subject to performance in interview and experience history)
Competencies / Skills
Customer service experience
Good verbal and listening communication
Working on Cash register experience will be given preference
Job Summary
As a cook, you will be expected to:
-Perform many duties such as preparing meats and other ingredients. Moreover, you will be required to operate and maintain equipment like a freezer and fryers. Keeping a sanitized and clean work area will be your responsibility.
-Follow product standards and recipes.
-Demonstrate knowledge of the brand and menu items.
-Unload and stock inventory items as needed.
-Prompt and regular attendance on assigned shifts.
-Act with integrity and honesty, and promote the culture of the company.
-Communicate clearly, quickly, and politely with co-workers to ensure correct order is served to the customers.
-Quickly and accurately prepare food products following restaurant, health, and safety standards and procedures.
-Be pleasant and alert to customer needs.
-Properly and safely operate and maintain restaurant equipment including a fryer, freezer, and other related cooking equipment while following all health and safety standards.
-Work as a “team” member to assure constant and consistent quality, service, cleanliness, and value to each customer.
-Clean work area, organize and stock needed items. Move various food, paper, and cleaning items from other sections of the building (or outside the building) to the immediate work area.
-Stock and execute proper rotation of products.
-Complete assigned prep work for stocking and set up of the cooking area.
-Control the food production process.
-Break down and clean the fryer area thoroughly every day as assigned by a manager or shift leader.
-Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock, and other cleaning tasks. Occasional need to be out of the building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal, and other maintenance and cleaning activities.
-Inform immediate supervisor promptly of all problems or unusual matters of significance.
-Perform other duties and responsibilities as requested by management staff or shift leaders.
Accountability:
-Operates cooking area in accordance with established standards, policies, and procedures.
-Responsible for quick, accurate, and safe food production process.
-Assists in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service, and cleanliness.
-Maintains a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate.
-Communicates all significant issues, both positive and negative, with management staff.
Qualifications and Skills
-Comfortable working in a fast-paced environment.
-Ability to interact in a positive and professional manner with Guests and coworkers.
-Ability to stand for long hours.
-Willingness to learn all areas of restaurant operations & work multiple stations.
-Available to work mornings, evenings, weekends, and holidays.
-Must have excellent customer service skills; exhibit good manners, proper personal hygiene, positive attitude, and promptness.
-Must be able to perform under pressure in a high-volume restaurant including moving and responding quickly for long periods of time.
-Must be able to work in and out of different temperature ranges.
-Ability to handle raw, frozen, and cooked food products as well as products in and out of temperature danger zone (41-140 F).
-Ability to lift up to 50 pounds.
-Interact with the public and co-workers constantly during shifts.
-Must be able to read order monitors. Recall and communicate products and contents.
-Practice established food handling procedures and meet any local health regulations.
-Exhibit and use good manners, proper personal hygiene, a positive attitude, and promptness.
Job Summary
The front counter officer (FCO) will greet when guests arrive, present menus options, take and deliver orders. The Officer will ensure that the sitting area / tables are clean and presentable as per the brand standards. He/she needs to be quick on his/her feet (literally and metaphorically) and have a polite and friendly attitude. The ultimate goal of the FCO will be to provide high-quality service that will help maintain and attract customers.
Job Functions / Description
-Be an ambassador of the brand and be professional in every aspect of performance
-Enthusiastically greet and welcome fans to the brand
-Assist fans with menu navigation and product ingredient questions
-Strive to exceed guest expectations and deliver an excellent customer journey through timely and quality service.
-Calmly solve concerns and embrace the franchise brand’s service recovery standards
-Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
-Prepare treat products following restaurant, health, and safety standards and procedures
-Create and maintain a positive, safe, clean, and inviting environment for fans and team members
-At all times exhibit a genuine passion for excellence
-Perform other duties as assigned by management
Potential Candidate’s Profile / Job Requirement
-Communicate positively with guests and co-workers
-Work well under pressure during rush hours and act professionally
-Comfortable standing for the entire shift and be able to lift 50 pounds
-Practice established food handling procedures and meet any local health regulations
-Exhibit good manners, proper personal hygiene, and promptness
-Have fun and maintain a positive attitude at all times!
-Willingness to learn all areas of restaurant operations & work multiple stations
-Available to work mornings, evenings, weekends, and holidays.
-Comfortable working in a fast-paced environment
Qualification
-High School Diploma/Colleague Degree or Diploma or above (accommodation to under high school qualification may be given subject to performance in interview and experience history)
Competencies / Skills
-Customer service experience
-Good verbal and listening communication
-Working on Cash register experience will be given preference
If you are interested in applying for any of the above positions, please read the attached job descriptions. If you meet the job requirements, please contact the respective stores’ managers, or send your updated resume to the emails mentioned hereunder.
Popeyes Louisiana Kitchen
| Store Locations | Address | E-mail Address | Contact Number |
|---|---|---|---|
| Chatham | 756 St Clair St, Chatham, N7M 5J7, ON, Canada | popeyes.chatham@gmail.com | 519-380-0117 |
| Etobicoke | Woodbine Mall, 500 Rexdale Blvd, Etobicoke, M9W 6K5, ON, Canada | popeyes.woodbinemall@gmail.com | 416-792-2200 |
| Milton | 1003 Maple Ave, Milton, L9T 0A5, ON, Canada | popeyes.milton@gmail.com | 905-878-8118 |
| 604 Santa Maria Blvd, Unit C6, Milton, L9T 7P1, ON, Canada | popeyes.santamaria@gmail.com | 905-878-9888 | |
| Mississauga | Malton, 7205 Goreway Dr. Mississauga, L4T 2T9, ON, Canada | malton.popeyes@gmail.com | 905-671-8887 |
| Sarnia | 1317 London Rd, Sarnia, N7S 1P6, ON, Canada | popeyes.sarnia@gmail.com | 519-491-1700 |
| Windsor | 2854 Howard Ave, Windsor N8X 3Y5, ON, Canada | popeyes.howard@gmail.com | 519-250-6886 |
| 1375 Huron Church Rd, Windsor, N9C 2B4, ON, Canada | huron.popeyes@gmail.com | 519-256-3200 |
